Personal data processing

Online chat - Userlike

BIBUS France and its websites use the online chat and servers of Userlike UG (haftungbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany. You have the possibility to use the online chat as a contact form to interact with a member of our team in near real time. At the beginning of the chat you have the possibility to leave your contact information, if necessary the following data will be collected and stored on the platform for 6 months (data storage in Germany) before being deleted:

  • Last name, First name
  • Email
  • Phone number
  • Cell phone number
  • Company name
  • Transcription of the conversation

Depending on the course of the conversation with our employees, other personal data may appear in the chat and be entered by you. The type of data depends very much on your inquiry or the problem you describe to us. This data is processed in conformity with our data protection policy.

All our employees are committed to confidentiality and data protection in their employment contracts.

Newsletter - Dolist

BIBUS France uses Dolist for the collect of data concerning the subscription to our monthly newsletter.

The data collected in the context of the subscription to our monthly newsletter are subject to validation and proof of consent. The data collected is as follows:

  • Name
  • First name
  • Email

This data is only used for the purpose of sending our monthly newsletter in conformity with our data protection policy. You can unsubscribe to this newsletter at any time by sending your request to communication@bibusfrance.fr

Emailings

You will receive emailings: promotional, invitation to an event/webinar, product news... other than our monthly newsletter, only if you have previously consented to this communication. You can unsubscribe to any communication from us at any time by sending your request to communication@bibusfrance.fr .

Formulaires Landing pages - Getlandy

The data collected on the Getlandy landing pages are hosted in Belgium and no transfers are made outside the European Union.

The data collected on behalf of BIBUS France, which are transmitted via the Getlandy platform, are processed for the purposes of the BIBUS France Marketing/Communication department for the management of customer and prospect files (in conformity with our data protection policy). They are saved on Getlandy for a maximum of 6 months before being automatically and permanently deleted from the platform.